Glacelya operates the website glacelya.com as a free social casino entertainment experience for adults in Canada. This Privacy Policy explains what information we collect, how we use it, how long we keep it, and the choices available to you. Glacelya does not offer gambling, real-money betting, deposits, withdrawals, cash prizes, merchandise prizes, or cash-equivalent rewards.
1. Who We Are
For this policy, "Glacelya," "we," "us," and "our" refer to the operator of glacelya.com. You can contact us about privacy matters at [email protected]. We designed the site to collect as little personal information as possible because the games do not require accounts, purchases, or identity verification.
2. Information We Collect
Browser and device information. When you visit the site, standard technical information may be processed by our hosting environment, such as IP address, browser type, device type, operating system, approximate region, pages requested, referring URL, date and time of access, and basic security logs.
Local game information. The games may store free coin balance, selected bet level, spin count, sound preference, age confirmation, and cookie notice preference in your browser. This information is used to make the site function and to keep your free entertainment progress available between visits on the same device.
Messages you send us. If you email us, we may receive your email address, name if you provide it, message content, attachments, and any contact details you choose to include.
Information we do not intentionally collect. We do not ask for payment card details, government identification numbers, gambling account details, sensitive health information, or precise location. We do not knowingly collect information from anyone under 18.
3. How We Use Information
We use information to operate the website, provide the free games, remember your preferences, respond to support requests, protect the site from abuse, troubleshoot technical issues, maintain security, improve performance, comply with legal obligations, and enforce our Terms. We do not sell personal information. We do not use game results to offer real-money gambling, financial products, or cash rewards.
4. Consent and Your Choices
By using the website, you consent to the collection and use of information as described in this policy. You can control browser storage through your browser settings, clear local storage, delete cookies, or use private browsing. If you clear browser storage, your age confirmation, cookie preference, and free game progress may reset.
5. Cookies and Similar Technologies
Glacelya uses essential browser storage for age confirmation, cookie notice preference, and free game state. We do not place advertising cookies by default. If we add analytics or optional cookies in the future, we will update the Cookie Policy and provide any required choices before using them where required.
6. Sharing and Service Providers
We may share limited information with service providers that help us host, secure, maintain, or troubleshoot the website. These providers are expected to use information only for the services they provide to us. We may also disclose information if required by law, court order, regulatory request, or to protect the rights, safety, and security of users, the public, or the website.
7. International Processing
Although Glacelya is designed for Canadian adults, website hosting, security, or support providers may process information in Canada or other countries. Privacy protections and government access rules can differ by country. We take reasonable steps to use service providers that protect information appropriately.
8. Security
We use reasonable technical and organizational safeguards appropriate for a free entertainment website, including access controls, secure hosting practices, and minimization of personal information. No website or internet transmission is completely secure, so we cannot guarantee absolute security.
9. Retention
Browser-stored game information remains on your device until you clear it or until the browser removes it. Server logs are kept only as long as needed for security, troubleshooting, analytics if enabled, legal compliance, or operational needs. Email messages are kept as long as needed to respond to you, maintain records, resolve disputes, or comply with law.
10. Access, Correction, and Deletion
You may request access to, correction of, or deletion of personal information that we hold about you by contacting [email protected]. Because the site does not use accounts, we may need enough information to identify the message or record you are asking about. Some information may be retained where required or permitted by law.
11. Children and Minors
Glacelya is strictly for adults aged 18 or older. If you are under 18, do not use the website or play the games. If we learn that we have collected personal information from a person under 18, we will take reasonable steps to delete it.
12. Automated Decisions
The games use random number logic to create entertainment outcomes and update free play credits. These results have no legal, financial, or real-world effect. We do not use automated decision-making to determine eligibility for money, credit, employment, insurance, or prizes.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Material changes may be highlighted on the site where appropriate.
14. Contact
For privacy questions, requests, or concerns, contact [email protected]. For general support, contact [email protected].
